SAF Competence Test
The SAF Competence Test is an annual online test aimed at all customer-facing staff in motor dealerships. The test, which must be renewed every 12 months, consists of challenging multiple-choice questions and must be completed within 40 minutes.
Users are asked questions on the broad range of motor finance products available to consumers and surrounding regulation. The syllabus for the SAF Competence Test can be downloaded here.
“57% of customers would consider finance if discussed”
FLA members believe that improving consumer confidence in motor finance is a shared challenge for the retail motor and motor finance industries, and so the SAF Competence Test is free of charge to all motor dealerships.
SAF Competence Test for finance companies
The Test was made available to motor dealers on 1 October 2007.
News
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Finance House Base Rate (FHBR) is 1.0% for August 2010
30-07-10The FHBR will be 1.0% for August 2010, which represents no change compared with July 2010.
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Get directed to the right advice on car finance
28-07-10The SAF Approved Dealer Directory (www.FinancingYourCar.org.uk) is the latest in a range of online t
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Fall in consumer spending reflects economic uncertainty
27-07-10Many consumers are waiting to see what happens in the wider economy before making credit commitments
